ALLEN-BRADLEY & ROCKWELL EXPERIENCE
Service & plant support
Practical assistance for existing control systems, upgrades and plant faults.
Discuss your project ↗
Support grounded in product experience
The existing RS Automation website describes more than 30 years of Rockwell product experience and service callouts for Allen-Bradley equipment. Contact us to discuss your specific equipment, software versions, location and support requirements.
Published product experience
The original service page lists the following product families. Availability and the proposed approach need to be confirmed for your installation.
- SLC 500 and MicroLogix 1100, 1200 and 1400
- ControlLogix L61, L71 and L81 controllers
- PanelView and PanelView Plus terminals
- Ultra and Kinetix servo systems
- GuardLogix safety systems
- PowerFlex 4, 40, 70, 700 and 753 drives
- RSView SE and ME applications
- RSSQL Transaction Manager and FactoryTalk Historian
On-site and remote conversations
The portfolio describes remote support using ProSoft 4G communications. Whether remote assistance is appropriate depends on the connection available at the plant and your access arrangements. Discuss those details with us when requesting support.
Help us understand the issue
Have the equipment model, a description of the fault and any displayed error message ready. Tell us whether the plant is stopped, running with a limitation or being prepared for an upgrade. Program backups, drawings and recent change details can help establish the scope.
TALK TO RS AUTOMATION
Let’s discuss your next step.
Tell us about your plant, equipment and the result you want to achieve.