Understand & assess
Gather the fault history, equipment details and displayed alarms. Coordinate access and the authorised work with the site team before investigation.
Electrical breakdown & plant supportWhen equipment stops,
When equipment stops,
the right support matters.
Electrical breakdown support roles for Visy, Veolia and JJ Richards, backed by OneTouch’s workshop, electrical and automation capabilities.
Industrial service & recoveryPractical fault finding.
Practical fault finding.
A clear path forward.
OneTouch Automation provides electrical breakdown support for Visy, Veolia and JJ Richards. These support roles sit within demanding waste, recycling and industrial operating environments where equipment availability and clear fault diagnosis matter.
Work starts with understanding the affected machine, the symptoms and the site’s access and isolation requirements. Electrical and control-system faults are investigated so the next step can be agreed with the site team.
Call to discuss the equipment, fault and availability. OneTouch’s published service includes 24-hour, seven-day breakdown and installation support; response arrangements depend on the site and the work required.
Call breakdown support · 02 9729 0499 →Support experience
Visy
Electrical breakdown support roles in industrial and recycling operations.
Veolia
Electrical fault finding and breakdown support roles for operational plant and equipment.
JJ Richards
Electrical breakdown support roles within waste-management and recycling environments.
A coordinated responseFrom the fault report
01 02 03
From the fault report
to a useful handover.
Investigate & repair
Trace the electrical or control-system issue. Discuss the repair options, component availability and any associated controls or wiring work.
Check & hand back
Agree the checks needed before returning equipment to operation. Explain the work completed, any remaining concerns and recommended follow-up.
Support scopeAcross the electrical
Across the electrical
and control system.
Motors, drives & control circuits
Discuss electrical faults affecting machinery, motor controls, drives and connected equipment. OneTouch’s workshop also provides electrical motor repair capability.
PLC & operator controls
Investigate machinery control issues using available program information, operating sequences and touchscreen fault indications. Agree any changes and validation before implementation.
Panels, wiring & field devices
Support electrical fault finding through the control panel, wiring and field connections, with repairs or replacements scoped to the equipment and installation.
Recycling & materials handling
Bring electrical and automation support to equipment used in waste, recycling and materials-handling operations, with attention to how each machine fits the plant sequence.
Repeat faults & follow-up
Discuss recurring symptoms, damaged components, maintenance needs and opportunities to improve the clarity of fault information or the reliability of the installation.
Hazardous-area equipment
Where the equipment is in a classified area, confirm the hazardous-area requirements and authorised specialist scope before work. OneTouch also supports accredited flameproof and hazardous-area electrical work.
Explore hazardous-area capability →Help us understand the breakdown.
What should I have ready when I call?
Your site address and contact, the affected equipment and model, the fault symptoms, displayed alarms, when the problem began and whether other equipment is affected. Available drawings, photographs and program backups can help the discussion.
Can breakdown work lead to a planned upgrade?
Yes. A recurring issue may identify a need for repairs, controls changes or a planned replacement. Discuss the options, shutdown constraints and proposed scope with OneTouch.